All too
often, most of the literature on doing business in Africa is by non Africans
mainly from the Western world whose lenses are colored by their institutional
and cultural prejudices and biases. Or it is by bureaucrats from international
development organisations who have never done business and therefore give a lot
of theory but little insight into practical experience. This makes it difficult
to gain real understanding of how businesses on the continent actually work –
both the opportunities that abound and the structural and organisational
constraints they face.
For over 50
years since most of Africa got independence, our continent’s leaders have
consistently decried our reliance on export of raw materials and importation of
manufactured goods. A country’s earnings depend on its position in the
international division of labour. Rugasira says that one needs approximately
five to seven grams of ground coffee to brew one cup.
An average cup of coffee
goes for three dollars. This means a kilogram of ground coffee would produce
200 cups or a value of US$600. Yet a kilogram of raw green coffee beans is
bought for three US dollars – hence the farmer gets less than 0.5 percent of
the price of the coffee he/she produces.
The lesson
from this is simple but powerful. The highest value is located where the
highest skill and technology is employed in the production chain. Being
relegated to an exporter of raw coffee beans means low export earnings and high
import bills hence the chronic trade deficits and balance of payment problems.
It also means remaining mired in low income and therefore poverty. This has
powerful consequences on a nation’s international standing and its domestic
politics. To overcome this Africa needs to move up the value chain. President
Yoweri Museveni has spoken consistently of this.
A Good
Africa Story is
about Rugasira’s company and now international coffee brand, Good African
Coffee and his struggle to get a value added product from Africa – roasted
instant coffee – into global markets. It is also the story of the domestic and
international constraints of doing so. Domestically, you have the problems of
infrastructure which are obvious.
Rugasira says it costs about US$1,500 dollars
to move a 40-foot container of goods from Dubai to Mombasa but about US$4,200
from Mombasa to Kampala. This cost is high partly because of absence of a
railway or better roads.
However, the
more complex domestic challenge is access to capital. First, there is irony
that there is no policy for government to support those seeking to enter global
markets for industrial goods. This is tragic for a country obviously desperate
to do that. Second, the banking sector in Uganda, which is dominated by
commercial banks, is geared towards short time financing for trade rather than
long term financing for transformative investments.
So those seeking to export
value-added products have to go elsewhere. But where? Uganda has poorly
developed or nonexistent venture capital or equity funds. The few that exist,
Rugasira notes, are only interested in large-scale infrastructural projects,
not in small to medium scale businesses trying break into international
markets. So there is a disconnect between political rhetoric and the actual
policy making process.
On the
international scale, the odds are even higher. They begin with the basic issue:
to trade, you have to travel. The first barrier to trade is the entry visa to a
western country. It is easier for a nurse looking for a job, Rugasira says (and
I would add for a government official or a head of an NGO from Africa carrying
a begging bowl) to get an entry visa into the UK than a businessman trying to
establish a trade or investment opportunity there. And yet the UK government
prides itself as the most generous western country in helping reduce poverty in
Africa.
But there is
more: even if you get a visa, you still have to sell a product. The
manufacturer has to meet rigorous standards of product quality, design and
packaging before it is accepted to enter Western markets. Once this is
achieved, the second huddle is to get space in supermarkets. Here Rugasira
travels to South Africa, the UK and USA numerous times, engaging in protracted
negotiations that eat deep into his little capital.
By the time acceptance of
his product is achieved, he has spent most of his capital on travel and
accommodation. Yet having a product in a supermarket does not automatically
bring you buyers. People buy products they know – through usage or marketing
and advertising. And that too costs lots of money.
Yet the book
is not just a story of constant struggle and frustration. It is also remarkably
a story of Rugasira’s indefatigable ability to navigate these myriad obstacles
and finally prevail. The visas are acquired, the standards for product quality
and packaging are met, the space in supermarkets – after seemingly
insurmountable odds – is given and publicity is achieved through the help of
friends in the mass media and church organisations.
By this time Rugasira’s
finances are diminished. He has everything but not the cash to get the product
in its required quantities to the supermarkets. The book ends, sadly, when this
constant cash-flow crisis has not been resolved and when the government that says
the most about value added exports has only contributed a paltry US$ 800,000 –
not enough to even begin a serious kindergarten, leave alone launch an African
brand in UK and US markets.
A Good
African Story is
a book that combines intellectual depth with practical hands-on business
experience. It is a must-read for those interested in the challenge to creating
wealth through private entrepreneurial innovation and talent in Africa.
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